Social media in civil society— citizens in @ction

The Jakarta Post – OPINION, 30 April 2011
Yanuar Nugroho – MIOIR, Manchester
Shita Laksmi – HIVOS, Jakarta

Among many recent trends specifically in technology and civic engagement in Indonesia, two are highly salient.

One, statistics show convincingly that globally Indonesia ranks highly in terms of social media use, as home to the second-largest number of Facebook users (35.2 million) and as number four in terms of Twitter users (4.9 million). Undoubtedly, social media has become an inseparable part of life for many Indonesians.

Two, the blossoming of civic activism goes beyond the confinement of formal organizations that are organized around common interests and concerns, aiming at transforming some aspects of social life. This ranges from activism, as in the case of hundreds of thousands of people who backed Prita Mulyasari in her legal fight against Omni International Hospital, to the “Bike2Work” movement in many cities in Indonesia aiming at promoting healthier lifestyle whilst combating pollution.

Report: Social media & civil society in Indonesia (updated)

DIPERBARUI/UPDATED 7/5/2011

(English version below)

Beberapa saat yang lalu saya dan mbak Shita Laksmi mempost di blog ini sebuah permintaan tolong untuk berpartisipasi dalam sebuah studi yang dilakukan bersama oleh Manchester Institute of Innovation Research (MIOIR), Universitas  of Manchester UK dan  HIVOS Netherlands Regional Office Southeast Asia mengenai media sosial dan peranserta sipil di Indonesia. Studi ini telah berakhir dan laporan lengkap bisa didownload di sini.  Laporan dalam Bahasa Inggris akan sudah dirilis di MIOIR pada hari Senin 4 April 2011 3-5 sore (silakan daftar lewat email saya) dan di Universitas Salfor hari Rabu jam 2.30-4.30 sore (silakan daftar di sini). Dalam acara rilis laporan tersebut juga akan telah dilakukan pemutaran film dokumenter  tentang media sosial dan gerakan sosial di Indoensia, @linimas(s)a, yang juga didanai sebagian oleh HIVOS. Cuplikan film tersebut bisa disaksikan di sini.

Laporan ini diterjemahkan ke dalam bahasa Indonesia oleh mas Aresto Yudo Sujono (@arestoyudo) dan diedit oleh mas BlontankPoer (@blontankpoer). Rencananya, laporan versi Bahasa Indonesia ini akan dirilis -bersamaan dengan pemutaran penuh film @linimas(s)– di Jakarta, 12 Mei 2011 dalam sebuah acara yang diselenggarakan bersama-sama oleh Internetsehat, ICTWatch, WatchDOC, AkademiBerbagi dan HIVOS di Goethe Institute jam 6-9 malam (konferensi pers jam 3-5 sore). Silakan hadir. Versi Bahasa Indonesia laporan Citizens in @ction / @ksi Warga bisa diunduh di sini.

Survey: Internet, social media, dan komunitas sipil di Indonesia

Rekan-rekan sekalian, para pegiat Komunitas/Kelompok/Jaringan/Organisasi Masyarakat Sipil di Indonesia,

dimanapun Anda berada

Saat ini kami, Yanuar Nugroho dan Shita Laksmi dari Universitas Manchester UK dan HIVOS, ingin mengundang Anda sekalian untuk berpartisipasi dalam survey untuk mengetahui bagaimana komunitas/kelompok/lembaga/jaringan/organisasi masyarakat sipil di Indonesia memanfaatkan teknologi informasi, khususnya internet dan social media. Survey ini ditujukan untuk komunitas/kelompok/lembaga/organisasi bukan perorangan. Cukup satu orang mengisi untuk satu komunitas/kelompok/lembaga/organisasi.

Ada beberapa kemungkinan mengikuti/mengisi survey ini.

• Pertama, melalui survey online – silakan klik link ini, atau copy and paste-kan pada browser Anda: http://mbs.qualtrics.com/SE?SID=SV_0cEQLkCyokGzZME
• Kedua, melalui form MS-Word. Silakan download di sini dan setelah diisi dan disave, kirimkan kepada saya dan/atau mbak Shita di alamat email kami di bawah.
• Ketiga, melalui form Open Office (ODT). Silakan download di sini dan setelah diisi dan disave, kirimkan kepada saya dan/atau mbak Shita di alamat email kami di bawah.

Opening the Black Box: Adoption of Innovations in Voluntary Organisations

The image is taken from http://frontlineclub.com/blogs/onnikkrikorian/civil_society_poster.jpg

I received an email from SSRN today, saying that this paper was on the Top 10 List as of yesterday 8-12-2009. Not a great deal, but still, I’m quite happy. This paper was presented at ISPIM conference in Singapore December 2008 and -after some revisions- was published as Manchester Business School Working Paper No. 576. This paper was submitted to Research Policy, which, very very luckily did not reject it but suggested me to do some revision for resubmission. Of course, for an innovation scholar, the chance to publish in Research Policy (even if it is just a chance!) is too good to miss. Just wish me luck, guys!

Network Dynamics in the Transition to Democracy: Mapping Global Networks of Contemporary Indonesian Civil Society

This paper seeks to make transparent the mutually reinforcing relationships between global civil society, democracy and network society, which are often implicit in extant theories. The concept of a ‘global civil society’ cannot be separated from the promotion of democracy. Global civil society itself is one of the most explicit instances of the emergence of network society in the modern age and democracy lies at the very heart of what constitutes a network society. However, very little has been said about how these apparent mutually reinforcing relationships arise. Focusing on the case of Indonesia during the fraught regime change from authoritarianism to democracy, we investigate the role of transnational and national civil society organisation during the periods of pre-reform, reform and post-reform. Using multi-methods, including social network analysis and interviews with civil society activists and networkers, we discover a less encouraging picture of these relationships and conclude that the forging of this virtuous circle has some obvious gaps. We attempt to account for these apparent gaps in this mutually reinforcing relationship in terms of different modes of political participation. We suggest that some forms of ‘chequebook activism’ characterised the global civil society role during an abrupt and bloody regime change.

Read the full paper in the Sociological Research Online (Vol 13 Issue 5) here.

Barriers to Internet adoption in Indonesian CSOs

Among many other aspects, this research aims to investigate the barriers to the adoption of the Internet in civil society organisations (CSOs). However, it is not easy to address such a question straightforwardly. To approach this inquiry the survey posed two questions. One question addressed the ‘negative aspects’ caused by the use of ICTs, particularly the Internet, in Indonesian CSOs. The other one addressed the extent to which some factors hampered their Internet use.

The Internet and mobilisation of direct action

Among the strategic uses for the internet that Indonesian CSOs carry out is mobilising direct action. A salient example of this is the campaign against violation of human rights, forced disappearances, repression towards labourers and trade unions and campaigns for promoting gender equality, women’s rights, environment sustainability amongst others. The targets are typically government, companies and military bodies. In general, the campaign is performed by submitting an online protest on the web or circulating the issues through various mailing lists asking for support to pressurise government, parliament, military and/or companies to reconsider their actions.

What are the strategic uses of the Internet in Indonesian CSOs?

The word ‘strategic’ is among the most frequent used terms found in the entire fieldwork of this study. When investigating the strategic areas in which the Internet could be used, interviews, workshops and focus groups were overwhelmed with the term so much so that it is now urgent to understand what it really means in the context of this study. Interviews with Indonesian CSO leaders gives us a hint: Internet use is considered strategic when it addresses certain characteristic related to (i) properties of the tools or means being used; (ii) orientation of action for which the tools are used (iii) issues to which the action is tackling, and (iii) actors who perform and are affected by the action.

IGJ and GJU: Shaping civil society views on globalisation issues

The Institute for Global Justice (IGJ) is a research-based advocacy NGO established in 2001, facilitated by INFID and some individual members of the Indonesian NGOs Monitoring Coalition on World Trade Organisation (Koalisi Ornop Pemantau WTO, or KOP-WTO). Rooted in Indonesian social movement and aimed as a part of global civil society network, IGJ envisions a ‘global justice order through social movements’ and aims to ‘deconstruct globalisation and facilitate social transformation in order to be critical towards globalisation through research, advocacy, education and networking activities’. There are three objectives that IGJ aspires to achieve, i.e. the development of critical awareness of the public about globalisation; the existence of local, national and global policy to protect and to appreciate life values and livelihood and a new world order based on pluralism, diversity, sustainability and justice (IGJ, 2001).

INFID, NusaNet, and its advocacy network

International NGO Forum on Indonesian Development (INFID) was initially formed in June 1985, under the name of INGI (Inter-NGO Conference on IGGI Matters), by several Indonesian NGOs (YLBHI, WALHI and Sekretariat Bina Desa) in co-operation with a number of Dutch NGOs (NOVIB, CEBEMO, HIVOS and ICCO). INGI was (and INFID is) an open and pluralistic network of 60 NGOs based in Indonesia and 40 NGOs based in other countries mostly belong to IGGI (Inter Governmental Group for Indonesia, previously – now CGI, Consultative Group for Indonesia—a consortium of donor countries). INGI transformed into INFID in 1992, following the dismissal of IGGI by the Indonesian government and the formation of the CGI (Hadiwinata, 2003:98-100). Since its establishment INFID has been providing input and recommendations on development issues to the donor countries of Indonesia by monitoring the use of bilateral and multilateral loans as well as the pledging sessions for new loans.

JRS and its works with the vulnerable

Jesuit Refugee Service (JRS) Indonesia is part of the Rome-based JRS International founded by Fr. Pedro Aruppe SJ in 1980 which has networks in 50 countries. JRS Indonesia started its activity assisting refugees from Vietnam and Cambodia in Galang Island in the late 1980s but concluded the mission after the government of Indonesia closed the island. In 1998, JRS Indonesia was reinitiated in West Timor following conflict in the neighbouring East Timor province (now independent Timor Leste) and soon worked in Ambon to deliver medical aids and service for refugees and internally displaced persons (IDPs). In 2004 the West Timor project was concluded and now JRS works in two regions: Moluccas (post Muslim-Christian conflicts) and Sumatra including Aceh (post tsunami), to work with the refugees and take care of their lives.

YDA, Advokasi and the endeavour to spread global awareness

Yayasan Duta Awam (YDA), set up in Solo, Central Java in 1996, is a CSO working on the issue of farmers advocacy and civil society empowerment. Working with 16 full-timers, YDA aims particularly to empower the farmers so that they can advocate themselves independently in the future, when agricultural and rural development issues are projected to escalate politically in Indonesia. This goal is to be achieved through three main strategic activities: participatory research and monitoring, stakeholder dialogue forums and grassroots media. As a “Farmers’ Institute for Advocacy” YDA has clearly formulated its strategy to empower and increase farmers’ capacity through educations, trainings and mobilisation; advocacy; development of public discourse; database; and capacity building for institutions and organisations.

Weighing impacts of Internet appropriation in Indonesian CSOs

Surman and Reilly (2003) offer a simple framework to understand different extents of Internet use in CSOs by posing three steps in a ‘ladder’, i.e. access, adoption and appropriation. While Camacho’s and Surman’s model offers simplicity to understand different levels that CSOs should use to maximise the benefit of using the ICT, the model proposed by this study provides more details in comprehending the course of actions involved during the innovation-decision process when CSOs (in this instance, Indonesian) adopt the Internet technology until they fully appropriate it. What matters here, empirically, is the impact of such adoption and use on the performance of the organisation. Survey data shows that the overall effect of the Internet use may support the argument that the Internet has been used as a ‘convivial medium’ for CSOs, as concluded by Lim (2003) following Illich’s prophetic vision on human-technology relation (Illich, 1973).

Framing attributes of Internet adoption in CSOs: Miles’ approach

How can perceived attributes [in the adoption of the Internet in Indonesian CSOs] be explained within diffusion theory and CSO study at the same time? Ian Miles (1996) provides an insight to understand competing perspective in ICTs. In his work, he departs from the concern about the classic debate on ‘consensus v. conflict’ which has long been pathological in social science –that in fact also perfectly matches with the spectrum of ‘activism paradigm’ in CSOs*.

Indonesian CSOs – Formal status as strategy

The survey (of 268 CSOs during this study) shows that 73.13% of respondent CSOs are formally registered organisations. While this may sound strange recognising that many social movement organisations are informal (Crossley, 2002; Davis et al., 2005; Della-Porta and Diani, 2006), interviews may be able to provide some explanation. The program manager of Yayasan SET explained explicitly that, “in legal terms, all [CSOs] are foundations. What we have [termed as] NGOs, LSMs, CSOs – they are all [legally registered as] foundations” (Kristiawan, interview, 28/10/05). Kristiawan’s explanation confirms findings from previous work. In their attempt to escape from government control, there was a period when many Indonesian CSOs felt it necessary to formally register with the notary as a foundation (yayasan) as this would provide a necessary legal basis for the organisations’ existence and at the same time ‘exempted’ them from current laws aimed at controlling CSOs’ activities (Bunnell, 1996:198; Eldridge, 1995:7-8; Hadiwinata, 2003:95-96).

Indonesian CSOs – Blooming activism

… apabila usul ditolak tanpa ditimbang
suara dibungkam, kritik dilarang tanpa alas an
dituduh subversif dan mengganggu keamanan
maka hanya ada satu kata: lawan!

post scriptum

It was one day in the mid of May 1998, the year of living dangerously in Indonesia following the prolonged 1997 economic crisis which led to severe socio-political calamity. During the days of riots and mayhem, I found myself on the street of Jakarta with thousands students and social activists, challenging the government to cease power. During a severe attack by military, we were forced back from the famous “Semanggi” bridge in the central Jakarta. A violent strike forced us to retreat and hide, otherwise being targeted by the real bullets. We then hid in the morgue at the Jakarta Hospital near Atmajaya University. To our panicking mind, hiding in the place of dead bodies was the only way to keep safe from the armed military personnel who ran after demonstrators violently. I honestly thought that it would not be long before they found us there.

Termenung: CSO dan demokratisasi

Catatan penelitian

Hari-hari ini, saya sering menjadi termangu menatap gambar-gambar ini, yang adalah temuan sementara dari studi saya tentang dinamika organisasi masyarakat sipil (CSO) di Indonesia (dibuat dengan bantuan Bang Gindo).

Melawan Neoliberalisme

Media Indonesia – OPINI – 2 Pebruari 2005

Catatan: Versi yang dimuat di Media Indonesia (di link ini) sangat buruk editingnya, sehingga merubah banyak makna dan membingungkan. Posting ini adalah versi aslinya.

Yanuar Nugroho

Perhelatan itu baru saja usai. Forum Sosial Dunia (World Social Forum) yang kelima diselenggarakan di Porto Alegre, Brasil (26-31 Jan 2005) dan dihadiri oleh ribuan aktivis LSM dari seluruh dunia (termasuk belasan dari Indonesia). Di perhelatan itu, 11 tema besar diusung dan digagas dalam ratusan lokakarya dan seminar paralel. Intinya satu, mendengungkan dan mendesakkan cita-cita “Another world is possible” – bahwa sebuah dunia yang lain, yang lebih adil dan damai, itu mungkin.